List of Apprenticeships
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Customer Service Apprenticeship - Customer Service, Retailing and Wholesaling
A wide variety of skills are needed for the Customer Service Apprenticeship, including identifying customers and what they value, patience, commitment to work, not being judgemental and an excellent telephone manner.
If you are under 19 and thinking about taking up an Apprenticeship, you may want to discuss the details with a Connexions Personal Adviser. You can also go to ‘What next?’ to get in touch with someone who can help with your query.
Alternatively, if you are over 19 years of age you can contact your local Jobcentre Plus for additional help and advice. For more information, visit http://www.jobcentreplus.gov.uk 
If you're an employer and interested in offering this Apprenticeship to your staff, then go to 'Next steps'
Back to Customer Service, Retailing and Wholesaling
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Want to find out more about Apprenticeships? Send us your detail in our online form, or call us on 08000 150 400 and give us your details over the phone.