Traffic Office
This Apprenticeship concerns planning, scheduling and routing goods that are transported overland. Most of the jobs are in haulage and courier companies – outfits which have large amounts of material to move across the country and beyond. It’s an area that requires serious organisational skills.
As an apprentice, you’ll gain a broad overview of how systems work by carrying out routine tasks within a traffic office, such as managing timetables, planning routes, scheduling loads, and assigning drivers to vehicles. You'll also be introduced to the commercial aspects of the business by learning about how to quote for services. At all times, a high standard of customer service must be maintained.
The Advanced Apprenticeship involves more technical content and supervisory responsibilities. You’ll learn how to manage a team and make sure they’re running to schedule; and you'll learn more about how to build good relationships with colleagues and clients.
For this sort of work, you’ll need to be good with people and an able communicator. Punctuality, attention to detail and reliability are essential traits, as well as the ability to react quickly to plan alternative solutions if things go wrong.
Job Roles
- Traffic officer
- Traffic clerk
- Transport manager
Last Updated: 16/08/2010
