UK Border Agency (2)

Georgina is an apprentice at the UK Border Agency (UKBA) in Solihull. She is undertaking an Advanced Apprenticeship in Business and Administration at Level 3, which will take her up to 18 months to complete with work‑based training.

It was while working at the Home Office that Georgina, 38, saw an advert for Apprenticeships. The opportunity to gain a qualification was a deciding factor when she chose to apply.

“I wanted to advance my skills with a recognised qualification to help my job prospects in the future.”

As part of the learning component of the Apprenticeship, Georgina has monthly classes and prepares a folder of work covering her achievements, assessment sheets and evidence. Her assessor reviews the work and her progress to ensure she meets the qualification through her work and learning modules.

In the office, Georgina does data quality and performance management for the Midlands Enforcement Unit. She collates weekly and monthly statistics and performance measures, reports on activity and ensures that the quality of data entered into the system is accurate.

Georgina says, “My maths has got better through the Apprenticeship. I enjoyed the challenge of doing a risk assessment for a room by drawing it to scale and planning the arrangement. I’m hoping to learn a lot more on the computer and how to communicate better”.

She also recognises it’s helped to strengthen key skills like managing work, leading people, decision‑making and team work.

“The Apprenticeship is a great opportunity to develop my existing skills and learn from new ones.”

 

Last Updated: 23/05/2012

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