Durham University

Durham University case study

The Apprenticeship programme began in 1999 and the business case is well established. The Assistant Director of Human Resources stated: ‘The university benefits from growing its own workforce; training and developing young people for careers with us. The added benefit is that there are cost savings to the organisation.’


The university decided to set up internal provision for training apprentices for the Business Administration from the start. The Assistant Director of HR identifies the benefits of doing this as being able to use inhouse trainers who understand the needs and culture of the organisation and being able to ensure that the quality of training meets the needs of the client department.


‘We have good awareness of apprentices across the organisation, with several departments being regular users of this recruitment, training and development route. Success is celebrated with an Apprentice of the Year award, where the Vice Chancellor presents certificates.The Business Administration Apprenticeship is the jewel in the crown.’


As job vacancies arise, the HR department reviews the potential for the post to be offered as an Apprenticeship.


Typically, clerical jobs that are Grade 3 or below are identified as being potentially suitable for apprenticeship positions. All apprentices are employees and are in full‑time posts.

 

Last Updated: 23/05/2012

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